Distance Sales Agreement

Article 1 – Parties

SELLER: Mehmet KIYAK, registered at Karacaahmet Mah. 38008 Nolu Cad. No:17/B İç Kapı No:10, Şehitkamil, Gaziantep, Turkey, tax office Şehitkamil, tax number 5590769167. Phone: +90 537 210 22 51. Email: [email protected]. Web: 3numara.com

BUYER: the natural or legal person who creates a 3 Numara account and purchases a subscription. The Buyer’s name, company name, address, phone and email are the details declared at sign-up and payment.

Article 2 – Subject

This agreement sets out the rights and obligations of the parties regarding the sale and performance of the subscription service the Buyer purchases electronically through 3numara.com or the 3 Numara apps, in accordance with Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation.

Article 3 – Service and price

The service is the right to access the 3 Numara salon management software for the subscription term, within the scope of the chosen plan (including the number of users and monthly WhatsApp credits). Plans, their scope and current prices are listed on the pricing page at 3numara.com.

The name of the plan purchased, its term (monthly or yearly), currency, total price including taxes and renewal terms are shown to the Buyer on the payment screen before payment is confirmed. With yearly billing, 12 months of service are provided for the price of 10 months.

Article 4 – Payment

• Payment is taken by credit or debit card through the licensed payment institution iyzico. Card details are never seen or stored by the Seller.
• Unless cancelled by the Buyer, the subscription renews automatically for the same term at the end of each term, and the fee is charged to the Buyer’s saved card.
• If a renewal payment fails, the Buyer is notified; access to paid features may be suspended until payment is completed.
• Instalment, currency conversion and bank charges applied to the Buyer’s card are governed by the relationship between the Buyer and their bank.

Article 5 – Performance and delivery

The service is digital; there is no physical delivery and no shipping fee. Once payment is confirmed, the chosen plan is activated on the Buyer’s account immediately and performance of the service begins. If activation fails for a technical reason within 24 hours, the problem is fixed or the fee refunded at the Buyer’s request.

Article 6 – Right of withdrawal

Under Article 15/1-(ğ) of the Distance Contracts Regulation, the right of withdrawal does not apply to contracts for services performed instantly in electronic form. By confirming payment, the Buyer agrees that performance of the service begins immediately and acknowledges that there is therefore no right of withdrawal.

The 1-month free trial offered to new sign-ups allows the Buyer to evaluate the service without paying; nothing is charged during the trial and the Buyer takes on no obligation.

Article 7 – Cancellation and refunds

The Buyer can cancel the subscription at any time from the “My plans” screen in the app. Cancellation takes effect at the end of the paid term; the Buyer keeps using the service until then and no partial refund is made for the unused period. Duplicate or incorrect charges are refunded in full. Details are set out in the Delivery and Refund Policy.

Article 8 – Obligations of the parties

The Seller must provide the service in line with this agreement and the plan’s scope. The Buyer must give accurate details at sign-up and payment, use the service in line with the Terms of Use and keep the saved payment method valid.

Article 9 – Dispute resolution

For disputes arising from this agreement, consumer arbitration committees at the Buyer’s place of residence or place of purchase have jurisdiction within the monetary limits announced annually by the Ministry of Trade, and consumer courts above those limits. Where the Buyer is not a consumer (purchases for commercial purposes), the courts and enforcement offices of Gaziantep have jurisdiction.

Article 10 – Entry into force

The agreement is concluded when the Buyer reads and electronically approves this agreement and the pre-contractual information on the payment screen. The Seller keeps the agreement electronically and sends it to the Buyer’s registered email address on request.