Nutzungsbedingungen

1. The service

3 Numara is a software service (SaaS) for hairdressers, barbers and beauty salons offering online booking, WhatsApp notifications, work schedules, an appointment calendar, payments, client and team management, accessed through iOS and Android apps and a web panel (app.3numara.com). The scope depends on the chosen plan and is described on the pricing page.

2. Account

• The information you give at sign-up must be accurate and up to date.
• You are responsible for keeping your password confidential and for all activity under your account.
• You set the permissions of staff you add to your account and are responsible for their actions.
• You must be at least 18 and authorized to act on behalf of the business to use the service.

3. Subscription and payment

New sign-ups get a 1-month free trial; nothing is charged during the trial. A paid subscription starts when you choose a plan and confirm payment. Subscriptions are billed monthly or yearly and renew automatically for the same period at the end of each term unless cancelled. Payments are processed through iyzico. Purchase details are set out in the Distance Sales Agreement and cancellation and refund terms in the Delivery and Refund Policy.

If prices change, the new prices apply from the next renewal term, with at least 30 days’ notice.

4. Acceptable use

The User may not:

• Use the service for unlawful purposes, in a way that infringes the rights of others, or to send unsolicited bulk messages (spam),
• Attempt reverse engineering, unauthorized access, exploitation of security flaws or overloading the system,
• Transfer or rent the account or access to third parties without the Company’s permission.

5. Client data and messages

The User is the data controller for the personal data of its own clients recorded in the app. Informing clients in line with applicable data protection law and obtaining any consents required for appointment notifications and other messages sent via WhatsApp is the User’s responsibility. The Company processes this data as a data processor solely to provide the service to the User.

6. Intellectual property

All rights in the app, software, design, logo and the 3 Numara brand belong to the Company. A subscription grants the User the right to use the service during the subscription term; it does not transfer any ownership. Data the User enters in the app belongs to the User.

7. Service availability

The Company takes reasonable care to provide the service without interruption, but interruptions may occur due to maintenance, updates, infrastructure providers or force majeure. Planned maintenance is announced in advance where possible. The Company may change features to improve the service; the User will be informed in advance if a paid feature is removed.

8. Limitation of liability

The Company is not liable for indirect damages, loss of profit, or the accuracy of data entered by the User. Except where liability cannot be limited by law, the Company’s total liability is limited to the subscription fees paid by the User in the 12 months before the event giving rise to the claim.

9. Termination

The User can cancel the subscription at any time from the “My plans” screen in the app; cancellation takes effect at the end of the paid term. In case of a material breach of these terms, the Company may suspend or close the account. When an account is closed, the User’s data is deleted or anonymized within a reasonable time, subject to legal retention obligations.

10. Changes

The Company may update these terms. Significant changes are announced in the app or by email before they take effect; continuing to use the service after a change means you accept the new terms.

11. Governing law and jurisdiction

These terms are governed by the laws of the Republic of Turkey. The courts and enforcement offices of Gaziantep have jurisdiction over disputes; the right of consumers to apply to consumer arbitration committees and consumer courts is reserved.

12. Contact

Notices are sent to the User’s registered email address. You can reach the Company at [email protected] or +90 537 210 22 51.